In general, you can visit this Web site without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable. Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address or phone number. An example of anonymous information is the fact that, while this Web site may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Many users of this Web site will choose not to provide any personally identifiable information and, therefore, those individuals are anonymous to us and any data collected about their use of this Web site is anonymous information.
We collect personally identifiable information when: (i) we respond to your questions to us; (ii) you enter in an Shaveworks contest; (iii) you register or subscribe to a service; and (iv) you purchase from our Web site. The amount of personally identifiable information that you choose to disclose to us is entirely up to you. The only way we know something about you personally that is not otherwise public information, is if you provide it to us. Your decision regarding how much personally identifiable information you disclose will obviously affect the scope of your use of our Web site. In particular, in order to submit a question or enter our contest you are required to provide certain personally identifiable information. Without such information we will not be able to respond to your questions or enter you in our contest.
If you have elected to provide us with your contact information, we may provide you with service related announcements concerning this Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
Automatic Anonymous Information
When you surf the Internet, your Internet browser (such as Microsoft Internet Explorer, Google Chrome, or Safari) automatically transmits some information to us every time you access content on our site. Examples of such information include the URL of the Web page you were just on (known as the Refer), the IP (or Internet Protocol) address of the computer you are using, or the browser version you are using to access our site. All of this information is aggregated to measure the number of visits, average time spent on this Web site, pages viewed and similar usage information. We collect this information and use it to measure the use of this Web site and improve the content of this Web site. All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Use of Information Collected
The information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, tips or promotions. We may use your personal information to provide you with customized service and use of this Site. We may suggest products that would be of particular interest to you, advise you of new products, inform you of in store events or promotions, and share skin care tips and techniques.
We contract with companies or individuals to provide certain services including credit card processing, shipping, data management, product fulfillment, webhosting, email services, etc. We provide these parties with the information needed for them to perform these services. We also communicate with our service providers to confirm that their privacy practices are consistent with ours. In some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor.
Reviewing, Revising or Deleting Information Collected
If you choose not to provide personally identifiable information, you can still use most of this Web site. However, you will not be able to utilize aspects of the site that require submission of personally identifiable information. You may review and update personally identifiable information you have provided us.
We reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of our Terms and Conditions of Use. We are retaining this right because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters which will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications are rare.
Transfer of Customer Information
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.
Changes in your information
You may update your information and preferences by changing them on the website.
Changes in Policy
We do not sell any of your personal information.